Reset your VSIM password
One e-mail, one link, a 60-minute window. Your balance, orders and numbers stay exactly where you left them.
How do you reset a VSIM password?
Short answer: enter your account e-mail on this page, open the e-mail “Reset your VSIM password” from noreply@vsim.co within 60 minutes, and choose a new password of 8 to 200 characters. VSIM signs you in at once, and your balance and orders do not change.
- Needs only your account e-mail
- Takes about a minute of your time
- Costs nothing
-
1Ask
Type your account e-mail and press the button. Every address gets the same reply.
Form → "Check your inbox" -
2Launch
The e-mail leaves VSIM at once. When it lands depends on your mail provider.
From noreply@vsim.co -
3Open
Open the newest link on any device. A newer request voids this one.
vsim.co/reset-password/… -
4Signed in
8 to 200 characters. You are signed in and land on your account, balance untouched.
Other browsers: signed out
Can you tell the real reset e-mail from a forgery?
Phishing copies of reset e-mails are how accounts get emptied. Flip between the real one and an invented forgery, then find the five tells in the fake.
VSIM <noreply@vsim.co>
Reset your VSIM password
Hello,
Use the button below to choose a new password. The link works for one hour and only once.
Choose a new password
https://vsim.co/reset-password/3f9a07c2d81b…
If you did not ask for this, you can ignore this e-mail. Your password stays the same.
VSIM Security
Dear customer,
We noticed unusual activity. to keep your balance active.
Where in your mailbox did the reset e-mail land?
Pick your mail service. The rings show where filters park the e-mail, from the inbox outwards.
Gmail: three moves
- Open the Promotions and Updates tabs, then Spam in the left menu.
- Paste
from:noreply@vsim.coin the search bar: it looks in every folder at once, Spam included. - Found it in Spam? Press Report not spam first, so the link works like any inbox link.
from:noreply@vsim.coOutlook / Hotmail: three moves
- Switch from Focused to Other, then open Junk Email.
- Search for
noreply@vsim.coat the top of the page. - Found it in Junk? Choose Not junk and add the sender to your safe senders.
noreply@vsim.coYahoo Mail: three moves
- Look in Spam in the folder list.
- Search for
noreply@vsim.co. - Found it? Choose Not spam before you open the link.
noreply@vsim.coiCloud Mail: three moves
- Open the Junk mailbox.
- Search for
VSIM. - Found it? Move it to the inbox and open it from there.
VSIMProton Mail: three moves
- Open Spam.
- Search for
noreply@vsim.co. - Found it? Choose Not spam so the next one lands in the inbox.
noreply@vsim.coWork or school: three moves
- Company filters can hold mail in a quarantine you cannot see.
- Ask your IT team to release mail from
noreply@vsim.co. - For next time: sign up with a personal address you will always keep.
noreply@vsim.coTwo reset e-mails? Open only the newest one. Every request voids the links before it.
What changes the moment you save a new password, and what stays?
A reset swaps the lock, not the house. Undock the other browsers, then read the manifest of an example account before and after.
Three browsers signed in. You open the reset link on the phone.
- Balance$12.40$12.40
- Orders and received codes37 orders37 orders
- Permanent numbers1 number1 number
- Open support tickets1 open1 open
- Sign-in e-mailyou@mail.comyou@mail.com
- Passwordold onenew one
- Other signed-in browsers20
- Reset links that still work10
stays the same changes at once
How hard is it to guess a VSIM reset link?
The link carries a 64-character key made from 32 random bytes. Pick an attacker below and see how long guessing it would take on average.
A reset link, decoded. Tap a part.
Made fresh by the server for each request. VSIM keeps only its SHA-256 fingerprint, so even someone reading the database could not rebuild it.
What the link never carries
- your e-mail
- your password
- your balance
- a sign-in session
Guessing calculator
Average time to hit one live key
1060 years about 1050 times the age of the universe2256 possible keys, half of them tried on average. The key also dies after 60 minutes, after one use, or when a newer one is asked for.
- 60 minthen the link opens nothing
- 5 per hourrequests from one connection
- 1 replyfor every address typed
- The real risk is youA link forwarded or pasted into a chat works for whoever opens it first. Support never asks for it.
Which warning light is on, and what is the fix?
Press the lamp that matches what you see. Its checklist opens beside the panel.
- Caution: fixable in a minute
- Warning: needs another route
- Advisory: not a fault
NO E-MAILCaution: fixable in a minute
No e-mail after a few minutes
VSIM hands the e-mail over the moment you press the button. Silence almost always comes from a mailbox filter, or from an address with no VSIM account.
LINK EXPIREDCaution: fixable in a minute
"That reset link has expired or was already used"
A link works once and for 60 minutes. A newer request also voids it, so an e-mail from earlier today can be dead before its hour is up.
OLDER E-MAILCaution: fixable in a minute
Two reset e-mails, and the first one fails
Each request voids every link before it. The first e-mail is dead the moment you ask again.
LIMIT HITWarning: needs another route
"Five reset links in one hour is the limit"
One connection can ask five times in any rolling hour. The sixth request is refused and nothing is sent.
TYPO IN ADDRESSWarning: needs another route
I signed up with a mistyped address
A reset only goes to the exact address on the account. If that address has a typo, no mailbox will ever receive it.
MAILBOX LOSTWarning: needs another route
I no longer have that mailbox
The link only goes to the account e-mail. A new account would start at $0.00, with none of your balance.
OLD VSIM ACCOUNTAdvisory: not a fault
My account is from the old VSIM site
Accounts from the old site moved here with the same e-mail. Your old password still works on the first sign-in; after a reset only the new one does.
NO ACCOUNTAdvisory: not a fault
The page said "sent", but I never made an account
The page replies the same way to every address, so nobody can use it to find out who has an account. No account means no e-mail.
What new password should you pick so this never happens again?
A passphrase: five random words and two digits. Long enough to be strong, easy enough to remember. Roll one here; it is made in your browser and never sent.
maple-orbit-velvet-harbor-quill-47Five words from 256 and two digits: about 47 bits of chance, 26 to 41 characters long. Generated with your browser's secure random numbers.
What happened when we ran every reset rule on 14 October 2026?
We ran the whole reset on a test copy of VSIM, on the same code that serves this page, and kept the flight recorder running. Ten events in 0.35 seconds, each one doing exactly what this page says.
The 60-minute expiry was checked by moving a link's end time into the past. E-mail delivery was not timed: it depends on your provider.
- Signed in on browser AAccount page openedmatch
- Opened a fresh reset linkNew-password form shownmatch
- Asked again through this form"Check your inbox" shownmatch
- Opened the first link againRefused: the second request voided itmatch
- Asked with an address that has no accountSame reply, nothing sentmatch
- Saved a new password on browser CSigned in, landed on the account pagematch
- Reloaded browser ASigned out, sent to sign-inmatch
- Opened the used link againRefused: one use onlymatch
- Opened a link past its 60 minutesRefused: expiredmatch
- Six requests from one connectionFive accepted, the sixth refusedmatch
Tehran time · test copy · 14 OCT 2026
What do people ask about resetting a VSIM password?
The link
How long does a VSIM password reset link work?
Sixty minutes from the moment you ask, and only once. After that, ask for a new one on this page.
Why does my reset link say it expired after a few minutes?
Because a newer link exists. Every new request voids the links before it, so only the most recent e-mail works.
Can I open the link on a different device from the one I asked on?
Yes. The link is not tied to a browser or device. Open it wherever you read your e-mail.
The e-mail
Which address does the reset e-mail come from?
From noreply@vsim.co, with the subject "Reset your VSIM password" and a button that says "Choose a new password".
Why did I not get the reset e-mail?
Usually it is in Spam, Junk or a Promotions tab, or the account uses another address. The page replies the same for every address, so it cannot tell you which.
How many reset e-mails can I ask for?
Five per connection in any rolling hour. The sixth request is refused, but the newest link you already have keeps working.
Your account
Does resetting my password affect my balance or orders?
No. The balance, order history, received codes, permanent numbers and tickets stay exactly as they were.
What happens to my other devices after a reset?
Every other browser that was signed in is signed out on its next page. Only the browser where you saved the new password stays in.
I used VSIM before the new site. Do I need to reset?
Not necessarily. Accounts moved over with the same e-mail, and the old password works on the first sign-in. Reset only if it does not.
What if I lost access to my account e-mail?
The link can only go to that address. Try to recover the mailbox first, then write to @vsim_support with your order numbers and last top-up date. Support answers every day from 08:00 to 24:00 Tehran time.
Safety
Is it safe to click a VSIM reset link?
Yes, when you asked for it yourself and the address starts with https://vsim.co/reset-password/. Never open a reset link someone sent you in a chat.
Will VSIM support ever ask for my password or reset link?
No. Support writes only as @vsim_support on Telegram and never needs your password, a reset link or a payment to unlock an account.
Can someone use this page to find out if I have an account?
No. Every address gets the same reply, whether or not an account uses it.
No question matches. Write to @vsim_support and support will answer.
Ready to get back to your balance?
Your window opens the moment you press send, and everything in the account is waiting where you left it.